Terms & Conditions

These are Green Light Electrical Installations Limited Standard Terms & Conditions. They outline:

• The rules for using our services
• What you can expect from us
• Your rights and responsibilities

1. When These Terms Apply

Please read these terms before using our services. By engaging our services, you agree to be bound by these Terms & Conditions, as well as our Terms of Use, Privacy Policy, and Cookie Policy.

The latest version of these terms will always apply. Updates may occur where services change or legal requirements require it.

2. Definition of Services

“Services” includes, but is not limited to:

• Enquiries
• Estimates
• Project Work
• Installations
• Repairs
• Emergency Call Outs
• Servicing
• Guarantees

3. Terminology

• “We / Us / Our” refers to Green Light Electrical Installations Limited
• “You / Your” refers to the customer (person or organisation receiving services)
• “Tradesperson(s)” refers to our appointed representatives

We reserve the right to refuse or decline any work and to appoint tradespersons at our discretion.

4. Invoices & Payment

Deposits & Payment Terms
A deposit of 50% is payable upon acceptance of estimated or pre-booked work. We reserve the right to request full payment in advance.

Upon completion, invoices are issued and payment is due immediately unless otherwise agreed in writing.

Invoice Review & Amendments

Review Period
You have 7 (seven) calendar days from the invoice date to review its contents.

Amendment Requests
During this period, you may request amendments in writing, including:

• VAT corrections
• Billing or delivery address changes
• Errors in quantities, descriptions, or pricing

Submission Requirements
Requests must be submitted in writing (email or formal correspondence) with supporting documentation where applicable.

Acceptance of Invoice
If no request is received within 7 days, the invoice is deemed accepted in full and final, and no further amendments will be made.

Late Requests
We reserve the right to refuse amendment requests submitted after the 7-day period.

Payment Obligations
Submitting an amendment request does not suspend payment obligations unless agreed in writing.

Late Payment Charges

• A £40 administration fee plus interest at 8% above the HSBC base rate will be applied to overdue invoices.

Retention of Title & Liability

• Goods supplied remain our property until paid for in full.
• You are solely liable for payment unless you disclose at the time of instruction that you are acting on behalf of a third party.

5. Timekeeping

We will use reasonable endeavours to attend at agreed times but accept no liability for delays, non-attendance, or late delivery of materials.

We are not liable for delays caused by factors beyond our control and are entitled to reasonable extensions of time.

6. Cancellation

Cancellations or rescheduling must be made by the end of the working day prior to the booking (preferably by telephone).

Late cancellations may result in charges for time, materials, and loss of profit.

7. Satisfaction

If you are not satisfied, you must notify us in writing within 12 months of completion.

You must allow us and our insurers the opportunity to inspect and carry out remedial work. Failure to notify us within this timeframe releases us from liability.

8. Guarantee

We provide a 12-month labour guarantee covering faulty workmanship only, from the date of completion, in addition to manufacturer warranties.

This guarantee is void if:

• Work is misused or neglected
• Work is altered or repaired by others
• Materials supplied by you fail

Guarantees apply only where full payment has been made and only to work completed by us.

9. Liability

We are only liable for our own guaranteed work.

We are not responsible for:

• Unauthorised or incomplete work
• Recommended work not undertaken
• Consequential damages

You are responsible for compliance with Electrical Wiring Regulations and any hazardous conditions identified.

10. Title to Goods

Goods remain our property until fully paid for. We reserve the right to:

• Repossess goods
• Enter premises to recover goods
• Prevent resale or disposal

Risk passes to you upon delivery, and you must insure goods at replacement value.

11. General

These terms may only be amended in writing by both parties.

They override any conflicting terms provided by you.

All contracts are governed by English Law and subject to the jurisdiction of the courts of England and Wales.

Company Details:

Late Payment Charges:

An admin fee of £40 plus interest at 8% over HSBC base rate will be charged on all overdue invoices.

Goods supplied and delivered by us to you, or your premises, shall remain our property until paid for by you in full.

You accept sole liability to make payment in full, unless you disclose when initially instructing us, to carry out work and/or supply materials that you are acting on behalf of a third party.